Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you create an account, complete identity verification, or purchase event tickets. This includes your name, email address, and demographic information.

2. Zero-Retention Identity Verification

For identity verification, you submit a government-issued photo ID and a selfie, which our trust team reviews to confirm your identity and age. We do not store your ID document or your selfie. They are processed for the review and then immediately discarded — only your verified status is retained.

3. Obtaining and Using Consent

JoinTheSwing obtains explicit consent for all data processing activities.

• Registration Consent: Upon signing up, you explicitly agree to our Terms and Privacy Policy.
• Verification Consent: Before starting verification, you are presented with a specific consent prompt regarding the temporary processing of your ID and selfie for review.
• Marketing Consent: You may opt-in or out of community notifications and newsletters at any time via your profile settings.

4. How We Use Information

We use the information we collect to provide, maintain, and improve our services, to process transactions, and to communicate with you about community events.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@jointheswing.com.