How does JoinTheSwing verify someone whose legal name has changed?

JoinTheSwing verifies identity through a third-party provider using an ID and a liveness check. When a legal name has changed, the practical starting point is a current ID that shows the name being used for verification. The provider evaluates the document and liveness result; from the current Veriff check the images never reach JoinTheSwing, and we keep the result, the provider reference and your consent receipt.

Do not substitute an expired document or an old name simply because it resembles an earlier profile. If the name on your current ID differs from information elsewhere in the process, follow the instructions shown in the official verification flow. The provider, rather than a public profile, determines what can be accepted for that check.

A name change can be personal as well as administrative, and you do not need to explain the reason for it in a public profile. Keep the information used for verification consistent with the current ID. JoinTheSwing is a members-only gated site, and verification is one part of establishing trust; it is not a guarantee about any member or venue.

If the standard process cannot resolve a mismatch, stop and use the official support route shown on the site rather than sending identity documents by email or direct message. Verification requirements may vary with the provider and the document offered. No verification method can promise that every interaction is safe, so continue to use ordinary privacy and boundary-setting practices.