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Legal & compliance

Complaints & Content Removal

Anyone may submit a complaint or request content removal without logging in or paying. Reports enter a tracked compliance ledger and receive a reference number. Non-consensual intimate imagery (NCII) reports are removed within 48 hours. All other complaints are investigated and resolved within five business days. Illegal content is removed immediately, evidence is preserved, and the matter is reported to the relevant authorities where necessary.

Effective: July 13, 2026

Submit a tracked report

Required fields are marked *. Do not upload or email illegal imagery, government IDs, full card numbers, passwords, or other sensitive files. Include page URLs if you have them, plus a factual description; our compliance team will arrange a secure evidence channel if needed.

Who sees this: your name and email go to our compliance team so we can investigate and reply to you. They are kept in our complaint records and are not published or shown to other members.

DMCA copyright notice

Read our copyright and DMCA policy before filing. Your mailing address and telephone number are kept in the complaint record with your name and email. Knowingly misrepresenting that material is infringing can make you liable for damages under 17 U.S.C. §512(f).

Consent and safety

What happens next

  1. We acknowledge the report and assign a reference number.
  2. Illegal content is removed immediately while we preserve platform evidence and escalate through the required secure channels.
  3. A trained reviewer evaluates the URLs, account, moderation record, identity evidence, and consent record relevant to the complaint.
  4. We may request limited additional information through a secure channel. Never send illegal imagery, full card data, passwords, or identity documents by ordinary email.
  5. We explain the action taken to the reporter unless law, safety, privacy, or an active investigation limits what can be disclosed.

Illegal content and emergency reporting

If someone is in immediate danger, contact local emergency services first. Suspected child sexual abuse material, trafficking, or exploitation should also be reported through this form so we can remove access and preserve platform evidence. We report the matter to the relevant authorities where necessary, including law enforcement or the National Center for Missing & Exploited Children as applicable. Do not download or redistribute suspected illegal material.

Other ways to reach us

Email compliance@jointheswing.com or call 1-727-255-8859. The tracked form is preferred because it creates a reference and response deadline. For an Apple purchase refund, use Apple's Report a Problem, because Apple — not JoinTheSwing — issues those refunds. For a Google Play purchase refund, use Google Play's refund-request process — Google, not JoinTheSwing, issues those refunds.

Complaint records

JoinTheSwing maintains an auditable ledger of complaints, URLs, decisions, removals, consent appeals, notifications, and escalations.